Privacy Policy

Information we may receive

When you contact AI Scraping Lab or submit a project request, you may provide information such as your name, company, email address, country, project requirements and other information you choose to include.

Our website may also receive limited technical information needed to operate, secure and understand the website, such as browser, device, approximate location and usage information provided by hosting or analytics services, if enabled.

How we use information

We use information to respond to enquiries, understand project requirements, provide requested services, communicate about projects, improve our website and protect the security and reliability of our services.

• Respond to contact and quote requests
• Plan and deliver requested data, automation or analysis work
• Maintain business records and communicate with customers
• Detect abuse, fraud, security issues or technical problems
• Improve website content, usability and service quality

Project and customer data

If you provide files, datasets, website lists, credentials, documents or other project materials, we use them only as reasonably necessary to perform the requested work and communicate with you about that work. You should not send passwords, payment-card numbers or highly sensitive personal information through an ordinary contact form unless we have specifically agreed on a secure method first.

Sharing information

We do not sell personal information. We may use trusted service providers that help us host, operate, communicate through, or process parts of our website and services. We may also disclose information when required by law, to protect rights or safety, or as part of a legitimate business transaction.

Data retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to complete a project, maintain appropriate business records, resolve disputes, or meet legal and security requirements. Project-specific deletion or retention arrangements can be agreed in writing when appropriate.

Your choices

You may contact us to ask what personal information you have provided to us, request correction of inaccurate information, or ask us to delete information where deletion is appropriate and legally permitted. Some records may need to be retained for legitimate business or legal reasons.

Third-party websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and AI Scraping Lab is not responsible for the privacy practices of external websites.

Policy changes

We may update this policy when our website, services or legal obligations change. The latest version will be published on this page with its updated date.